Generally CX-PRO – Beyond the Basics I am incredibly proud to be one of the authors and to appear in the 11 September 2024 No Comments
Generally unipro solutions and Frends Announce Strategic Partnership Mainz and Helsinki, August 19, 2024 Unlocking true digital transformation success In digital transformation, it’s 16 August 2024 No Comments
Generally Measuring the customer knowledge gap Making the case for Customer Discovery by Sizing the Customer Knowledge Gap Up to 90% 23 June 2024 No Comments
Generally Jobs to be done research case study How “feeling” the customer’s pains helped to shape io Health’s home health documentation solution. In 13 February 2024 No Comments
Generally Invitation to Michigan State University In October I was invited to run a workshop for the first three cohorts of 17 November 2023 No Comments
Generally Talk at Business Agility Meetup Berlin Meetup on 19. Sept. 2023 How do you generate data on which to base reliable 20 September 2023 No Comments
Generally Online-Kurs “Kunden systematisch verstehen” Strategieentwicklung leicht gemacht Online-Kurs „Kunden systematisch verstehen“ bietet anwendbare Kundenforschung für jedermann Mainz, 27. Februar 21 June 2023 No Comments
Generally “Hearing” what customers don’t say My latest article in the iBusiness magazine English version of the article at: https://www.linkedin.com/pulse/hearing-what-customers-dont-say-eckhart-boehme Original 21 June 2023 No Comments
Generally How to build strong Customer Profiles andavoid common pitfalls In this webinar, hosted by Mikko Mannila from Statty Store on May 10, , and 21 June 2023 No Comments