About
Passion for customer centricity
We support organizations in understanding and satisfying the human desire for progress.
Eckhart Boehme & Mikko Mannila, Managing Directors
unipro solutions GmbH & Co. KG
Our Values
Appreciation
To us, appreciation means being open and honest with other people. This is the only way to develop a relationship of trust. Consistent with our methods, the human being is at the center, regardless of his socio-demographic, economic status, value orientation or other characteristics.
Challenge
We love taking about challenges and problems solving. We always ask ourselves how we can turn something negative into something positive. Ultimately, it's also about making our customers heroes. We break away from old ways of thinking. We think freely and keep our eyes open for new things. We also pass this mindset on to our customers.
Relationship
Together with our customers and interested parties, we would like to address the topics Jobs to Be Done and The Wheel of Progress to promote them and make them better known. By building up a community, we offer the opportunity to exchange ideas with like-minded people and turn interested parties into true fans and multipliers.
Respect
Respectful cooperation with our customers is important to us. For us, respect means recognizing the other, despite possible differences of opinion. The primary goal is always to create a common understanding as the basis for productive cooperation.
Honesty
For us, honesty is the basis of a trusting cooperation. That is - ambiguities are addressed - customers in the process are involved - feedback is obtained - new way of thinking/mindset is anchored - a Trusted Advisor attitude is applied.
Ongoing Development
We offer our customers innovative methods, tools, and concepts with which they can achieve both personal and business progress. In order to make progress ourselves, we are always open for an exchange.
Eckhart Boehme
Founder & Managing Director
Leader in Customer-Centric Strategy Development
Demonstrated Thought Leadership
Mikko Mannila
Managing Director
Leader in Business Development Tools and AI Application
First public presentation about Jobs to Be Done.
Translation of the JTBD cards by Jonathan Briggs.
Serving as the subject matter expert for the German version of Competing Against Luck by Clayton M. Christensen, et al.
First open German language JTBD workshop.
Launch of German JTBD website JTBD.de
First Jobs to Be Done inhouse workshop.
Launch of The Wheel of Progress at XCamp Frankfurt.
First The Wheel of Progress Masterclass with Peter Rochel.
First virtual The Wheel of Progress Masterclass.
Guest lecture for master students at University of Applied Sciences RheinMain Wiesbaden Business School.
Launched The Wheel of Progress Transmission Canvas and held first virtual workshop for a US customer.
Foundation of unipro solutions GmbH & Co. KG
Customer Progress Design Handbook for Workshop participants available
First Certified Customer Progress Designer certificate issued
Launch des Online-Kurses "Kunden systematisch verstehen" auf der iversity-Plattform
First time workshop and masterclass deliveries at MSU
Launch unipro solutions Shop
Mikko Mannila joins as Co-Managing Director
