Hire & Results

Align with customers with the help of experts.

Let us manage your project end-to-end

Take advantage of an expert-facilitated process.
Internalize customer input by observing interviews.
Be on top of the data - always.
Align your team behind customer jobs with our help.
Jointly ideate your customer progress strategy.

How it works

We jointly determine the scope of your project and interviewee profiles.

In a remote workshop, you will work out customer-job hypotheses and the interviewee profile with us and get to know our approach.
You will recruit the interviewees and coordinate the interview dates. Our standard offer includes 10 B2B or B2C customer interviews.
Two Customer Progress Designers will lead the interviews and carry out the interview evaluation.
The Lead Customer Progress Designer will lead the aggregation of the interviews and provide a valuation of the customer jobs found.
You are invited to observe the process at any time.
Interviews will be recorded and provided (with the consent of the test person.
In another remote workshop, we will work with you on implementing the customer research results. With the help of The Wheel of Progress Transmission Canvas, you will come up with new value propositions, marketing and sales strategies.

Our Offer

One customer type

Customer research with B2B or B2C customers
10 customer interviews
Analysis and aggregation of all interviews
Evaluation of customer jobs
Ideation of your strategy
Carried out by two Customer Progress Designers
100% remote

Customization

Individualized offer with mix of audiences, greater number of interviews, and extended ideation activities available.

We support organizations to understand and fulfill the human desire for progress.

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