How “feeling” the customer’s pains helped to shape io Health’s home health documentation solution.
![](https://unipro-solutions.com/wp-content/uploads/2024/02/David-Bell-io-Health-1024x443.png)
In May 2023, io Health and unipro solutions teamed up to methodically interview businesses providing home health care to understand their needs, pains and constraints and much more.
The result: io Health quickly identified and prioritized all pain points, accelerated the development of an MVP, and built a robust and comprehensive product roadmap.
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