Mainz and Helsinki, August 19, 2024
Unlocking true digital transformation success
In digital transformation, it’s easy to get caught up in the technical complexities. Businesses often focus on implementing the latest technologies to reduce costs and boost efficiency. However, this approach can be too narrow, potentially overlooking the true drivers of success: the people involved, both internally and externally.
At unipro solutions, we believe that successful digital transformation goes beyond technology. It’s about understanding what truly matters to your customers and users from the very start. Our partnership with Frends, a leader in the iPaaS industry, is designed to do just that—empower organizations to dig deeper into the real needs, pains, and gains of their stakeholders.
Eckhart Boehme, Managing Director, unipro solutions
Why focusing on the right goals matters
When embarking on a digital transformation or automation project, the question should not only be about cost reduction or efficiency gains. Instead, the focus should be on sustainable growth that motivates employees and satisfies customers. But how do you ensure that these broader goals are met? This is where unipro solutions comes in.
At the heart of our approach is the Jobs-To-Be-Done (JTBD) methodology, which shifts the focus from mere product features to the underlying goals your customers are striving to achieve. By integrating Frends’ robust iPaaS capabilities with our JTBD-driven insights, we ensure that your digital transformation efforts are not just efficient, but deeply aligned with the real jobs your employees and customers need to get done.
We ask critical questions: What untapped potential lies within your employees and customers? What’s holding them back from greater success? The insights we gather are unique to your organization, offering proprietary data that competitors can’t replicate. This competitive edge enables you to design solutions that truly resonate with your customers and motivate your employees, driving both innovation and market leadership.
The combination of unipro solutions’s expertise and Frends’ capabilities is the basis for a strong partnership. The people at unipro and their wealth of experience fit perfectly with our goal. Companies achieve their goals more reliably and predictably when well-designed and efficiently implemented processes are brought to life.
Tom Schröder, Regional Director of Frends
The power of rapid, data-driven insights
Time is often a constraint in digital transformation projects. The longer it takes to gather insights and make decisions, the more costly and risky the project becomes. That’s why unipro solutions focuses on rapid data collection and analysis. Leveraging our AI Companion, we can rapidly analyze vast amounts of qualitative data, distilling it into actionable insights within hours. This not only accelerates your decision-making but also ensures that every insight is deeply rooted in actual customer behavior, reducing the risk of misguided investments.
This speed doesn’t compromise quality. On the contrary, our methodical approach ensures that all critical data points are captured and evaluated. The result is a clear roadmap for your project, one that is aligned with the real needs of your stakeholders and set up for success.
Boosting project success and ROI
Our partnership with Frends enhances this offering. While Frends’ powerful iPaaS platform ensures seamless integration and automation, unipro solutions ensures that the solutions implemented are the right ones—those that will genuinely improve your business and satisfy your customers. Frends’ platform not only streamlines system integration but also adapts to the specific ‘jobs’ your customers are trying to achieve, allowing for a more flexible and responsive digital transformation strategy.
By combining our strengths, we can significantly boost the success of digital transformation projects, ensuring they deliver the highest possible ROI.
Mikko Mannila, Managing Director, unipro solutions
Conclusion
The collaboration between unipro solutions and Frends represents a new approach to digital transformation—one that is grounded in understanding and meeting the real needs of your business.
We invite you to explore how our combined expertise can unlock the full potential of your digital transformation projects. Contact us today to schedule a JTBD discovery session and see how our partnership with Frends can deliver tailored solutions that drive sustainable growth and innovation.
For more information about frends visit https://frends.com
