SaaS Business Booster
Learn how to revitalize your subscription business in one week.
Like purchases, terminations are often subject to a complex combination of factors and linked to the purchase of a new solution. Knowing the decision factors for terminations is of vital interest to a company whose business model is based on a subscription model.
Turn subscription fatique into continous value delivery
- Uncover the hidden truth.
- Recognize patterns that lead to cancelations.
- Take advantage of a behavioral, factual, and contextual data model specific to your SaaS solution.
- Implement quick wins to revitalize your business model.
- Align your team with customers.
How it works
- Recruit 10 customers who did not renew their subscription.
- Schedule interviews during one week.
- unipro solutions experts conducts interviews.
- unipro solutions builds an ai-powered attrition model based on anonymized data.
- Results presentation and discussion.
Results you can act on
- Attrition model with aggregated structured data.
- Model created on a minum of 2,500 data points.
- More honest answers, through a neutral conversation partner.
- Minimized bias through ai-based analysis and aggregation.
- Distinct data to understand customer decisions.
- Usage of unique data types.
- Deep unterstanding customer's of Jobs-to-be-done.
- Data suitable for team aignment.
Your Benefits
Ways to support the customer journey
- Stop attrition: Understand your customers' needs to tailor your offerings and boost your value-add.
- Growth Opportunities: Uncover market gaps and innovate strategically.
- Enhanced Customer Journey: Map out and improve the entire customer experience.
- Data-Driven Decisions: Make informed choices with actionable customer data insights.
- Optimized Value Proposition: Refine your value proposition to better resonate with your audience.
Our Expertise
- Jobs-to-be-done expertise since 2017.
- Hundreds of customer journey interviews conducted.
- Tens of thousands data points analyzed.
- International projects.
- Unique customer data model.
- Developer of The Wheel of Progress board.
- Broad experience from start-ups to enterprise organizations.
Organizations we have served
Our Offer
- Interviewee profile and recruitment consultation.
- 10 Interviews with former customers.
- Analysis of B2B or B2C customer types.
- AI-powered analysis and item aggregation.
- Creation of visual subscription attrition model.
- Results within one business day after last interview.
- 100% remote
4.900 € + VAT
Customization
Individualized offer with mix of audiences, greater number of interviews, and extended ideation activities available.