Customer researchers have an enormously responsible job. They play a key role in creating product strategy and thus have a significant impact on an organization’s success. However, being in a customer research position can be a tough job according to our study. During our session we reported back about common
- job responsibilities and
- pains and gains
for people in this function. We will share our recommendations on how researchers and their stakeholders can better collaborate. Join in on a discussion on how to get the most out of the customer research discipline.
Duration: 56 minutes. Originally presented as a live educational webcast.