About

Passion for customer centricity

We support organizations in understanding and satisfying the human desire for progress.

Eckhart Boehme, graduate in industrial engineering, Founder & Managing Director
unipro solutions GmbH & Co. KG

Our
Values

Appreciation

To me, appreciation means being open and honest with other people. This is the only way to develop a relationship of trust. Consistent with my methods, the human being is at the center, regardless of his socio-demographic, economic status, value orientation or other characteristics.

Honesty

For me, honesty is the basis of a trusting cooperation. That is - ambiguities are addressed - customers in the process are involved - feedback is obtained - new way of thinking/mindset is anchored - a Trusted Advisor attitude is applied. I try not to promise more than I can achieve (i.e., I also create transparency with regard to the limitations of methods and an understanding that each method can still develop further). I strive to be at your side with words and deeds.

Relationship

Together with my customers and interested parties, I would like to address the topics Jobs to Be Done and The Wheel of Progress to promote them and make them better known. By building up a community, I offer the opportunity to exchange ideas with like-minded people and turn interested parties into true fans and multipliers.

Respect

Respectful cooperation with my customers is important to me. For me, respect means recognizing the other, despite possible differences of opinion. The primary goal is always to create a common understanding as the basis for productive cooperation.

Challenge

I love taking about challenges and problems solving. I always ask myself how I can turn something negative into something positive. Ultimately, it's also about making my customers heroes. I break away from old ways of thinking. I think freely and keep my eyes open for new things. I also pass this mindset on to my customers.

Ongoing Development

I offer my customers innovative methods, tools, and concepts with which they can achieve both personal and business progress. In order to make progress myself, I am always open for an exchange.

  • May 2017

    First public presentation about Jobs to Be Done.

  • May 2017

    Translation of the JTBD cards by Jonathan Briggs.

  • June 2017

    Serving as the subject matter expert for the German version of Competing Against Luck by Clayton M. Christensen, et al.

  • August 2017

    First open German language JTBD workshop.

  • October 2017

    Launch of German JTBD website JTBD.de

  • January 2018

    First Jobs to Be Done inhouse workshop.

  • Wheel of Progress mit seinen vier Bereichen

    September 2019

    Launch of The Wheel of Progress at XCamp Frankfurt.

  • Eckhart Böhme Workshop 1

    January 2020

    First The Wheel of Progress Masterclass with Peter Rochel.

  • April 2020

    First virtual The Wheel of Progress Masterclass.

  • November 2020

    Guest lecture for master students at University of Applied Sciences RheinMain Wiesbaden Business School.

  • January 2021

    Launched The Wheel of Progress Transmission Canvas and held first virtual workshop for a US customer.

  • February 2021

    Foundation of unipro solutions GmbH & Co. KG

  • November 2021

    Customer Progress Design Handbook for Workshop participants available

  • January 2022

    First Certified Customer Progress Designer certificate issued

  • Februar 2023

    Launch des Online-Kurses "Kunden systematisch verstehen" auf der iversity-Plattform

The complete story is available in a blog post (German).

Milestones

Contact

E-mail:

info@unipro-solutions.com

Phone:

0 800 864 77 67

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Recommended posts

Find out everything you need to know about The Wheel of Progress and unipro solutions in our blog.

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