About
Passion for customer centricity
We support organizations in understanding and satisfying the human desire for progress.

Eckhart Boehme, graduate in industrial engineering, Founder & Managing Director
unipro solutions GmbH & Co. KG
Our
Values
Appreciation
To me, appreciation means being open and honest with other people. This is the only way to develop a relationship of trust. Consistent with my methods, the human being is at the center, regardless of his socio-demographic, economic status, value orientation or other characteristics.
Honesty
For me, honesty is the basis of a trusting cooperation. That is - ambiguities are addressed - customers in the process are involved - feedback is obtained - new way of thinking/mindset is anchored - a Trusted Advisor attitude is applied. I try not to promise more than I can achieve (i.e., I also create transparency with regard to the limitations of methods and an understanding that each method can still develop further). I strive to be at your side with words and deeds.
Relationship
Together with my customers and interested parties, I would like to address the topics Jobs to Be Done and The Wheel of Progress to promote them and make them better known. By building up a community, I offer the opportunity to exchange ideas with like-minded people and turn interested parties into true fans and multipliers.
Respect
Respectful cooperation with my customers is important to me. For me, respect means recognizing the other, despite possible differences of opinion. The primary goal is always to create a common understanding as the basis for productive cooperation.
Challenge
I love taking about challenges and problems solving. I always ask myself how I can turn something negative into something positive. Ultimately, it's also about making my customers heroes. I break away from old ways of thinking. I think freely and keep my eyes open for new things. I also pass this mindset on to my customers.
Ongoing Development
I offer my customers innovative methods, tools, and concepts with which they can achieve both personal and business progress. In order to make progress myself, I am always open for an exchange.
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May 2017
First public presentation about Jobs to Be Done.
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May 2017
Translation of the JTBD cards by Jonathan Briggs.
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June 2017
Serving as the subject matter expert for the German version of Competing Against Luck by Clayton M. Christensen, et al.
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August 2017
First open German language JTBD workshop.
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October 2017
Launch of German JTBD website JTBD.de
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January 2018
First Jobs to Be Done inhouse workshop.
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September 2019
Launch of The Wheel of Progress at XCamp Frankfurt.
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January 2020
First The Wheel of Progress Masterclass with Peter Rochel.
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April 2020
First virtual The Wheel of Progress Masterclass.
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November 2020
Guest lecture for master students at University of Applied Sciences RheinMain Wiesbaden Business School.
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January 2021
Launched The Wheel of Progress Transmission Canvas and held first virtual workshop for a US customer.
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February 2021
Foundation of unipro solutions GmbH & Co. KG
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November 2021
Customer Progress Design Handbook for Workshop participants available
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January 2022
First Certified Customer Progress Designer certificate issued
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Februar 2023
Launch des Online-Kurses "Kunden systematisch verstehen" auf der iversity-Plattform
The complete story is available in a blog post (German).
Milestones
Contact
E-mail:
info@unipro-solutions.com
Phone:
0 800 864 77 67
You prefer to contact us via the Contact form ?
Recommended posts
Find out everything you need to know about The Wheel of Progress and unipro solutions in our blog.

Online-Kurs “Kunden systematisch verstehen”
Online-Kurs “Kunden systematisch verstehen” Strategieentwicklung leicht gemacht Online-Kurs „Kunden systematisch verstehen“ bietet anwendbare Kundenforschung für jedermann Mainz, 27. Februar 2023: Startschuss für eine kundenzentrierte Strategieentwicklung

Customer-centric strategy development
“Hören”, was der Kunde nicht sagt Mein neuester Artikel im iBusiness-Magazin Eine der großen Herausforderungen des Marketings ist es herauszufinden, was KundInnen machen oder –

Building better Customer Profiles
How to build strong Customer Profiles and avoid common pitfalls In this webinar, hosted by Mikko Mannila from Statty Store on May 10, , and