Pilot Program 2026
Exclusive · 5 spots worldwidePick the one business problem that matters most. Test if your Customer Intelligence Brain solves it better.
We are inviting five companies to test the Customer Intelligence Brain for 30 days — focused on one specific, real business problem you choose. A hosted instance, built from your real customer interviews, benchmarked directly against how you solve this problem today. You test it. Then you decide.
Apply for a pilot spot Pick your problemStep one
Pick one problem to put to the test.
A focused test beats an open-ended one. Choose the single business problem you care about most right now — your pilot is built entirely around proving whether the CIB solves it better than your current approach.
Revenue growth
"Why do the customers who buy actually decide to buy?"- Sharpen ICP and messaging with real buying language
- Find the strongest, most repeated conversion triggers
- Spot underused arguments your sales team isn't making
Customer retention
"Why do customers actually leave — or stay?"- Map the real causes behind churn, not the guessed ones
- Find the moments that make or break loyalty
- Trace warning signs back to specific customer evidence
Expansion & upsell
"What would make existing customers buy more from us?"- Identify unmet jobs your current customers still have
- Cluster accounts by expansion readiness signals
- Find the language that resonates for upsell conversations
Efficiency & cost
"Where does friction quietly drive up our cost to serve?"- Surface recurring operational pain points across interviews
- Pinpoint where support, onboarding, or service breaks down
- Build a defensible case for where to invest in fixes
Innovation
"What should we build next — and for whom?"- Cluster unmet needs by job-to-be-done
- Stress-test a new concept against real customer language
- Generate concept directions grounded in actual evidence
Risk & compliance
"What blind spots in customer understanding put us at risk?"- Surface inconsistent or contradictory customer signals
- Detect early signs of competitive or market threats
- Make assumptions about customers explicit and checkable
During the qualification call, you choose one problem from this list — or bring your own, if it fits this pattern. Everything in the pilot, from the interviews you provide to the queries we test, is built around proving the CIB out on that one problem.
The offer
One problem. Fixed scope. Everything included.
Pilot engagement
Customer Intelligence Brain — 30-Day Test
30 days of testing · one business problem · fixed scope · 490 € plus VAT
built into your graph
"Test whether your own customer evidence solves your most pressing business problem better than your current approach — then decide, with full information and zero pressure."
- Your own CIB instance — hosted and operated by us on Neo4j Aura
- 1,000+ elements minimum — from at least 10 interviews of one target group with a similar profile, processed, typed, and structured against the Customer Progress Design® ontology
- One problem, fully explored — the graph and every test query are built around the business problem you picked
- Claude Pro integration — you bring your Claude Pro subscription, we set it up for you. Direct access via MCP connector; ask questions in natural language, get evidence-backed answers
- Graph visualisation — see your customer relationships and causal patterns
- Personal onboarding — full setup, team walkthrough, and first test cases together
- Structured day-21 review — what the CIB showed, benchmarked against your current approach
- Full data ownership — export on conversion, or complete deletion. Your choice.
Your part
The pilot is intentionally lean. Four things from your side.
Optional: AI-generated interviews available
The process
Your 30 testing days start when your brain is ready — not before.
Setup time doesn't eat into your test window. We build and connect everything first; your 30 days only begin once the instance is live and ready to query.
Build & connect
Problem confirmed, interview data handed over, processed and structured against the Customer Progress Design® ontology, Neo4j Aura instance built, Claude Pro connected via MCP — and tested end-to-end.
✓ Ready to test — your 30 days start hereTest phase
You test your brain against the one problem you picked — we are available for support.
Review
Joint review: did the CIB solve the problem better than your current approach?
Decision
You decide on continuation — no pressure, full information.
Close
Conversion with data export, or complete deletion of your data.
Why join
Three reasons to take a spot.
Spots are not publicly advertised. We select participants through a short qualification call — to make sure your company, your data, your chosen problem, and the pilot are a genuine fit.
Start here
Apply for one of the 5 pilot spots.
A short qualification call (30 min.) is all it takes to pick your problem and explore whether your company and data are a good fit. No commitment, no pressure.
Schedule a qualification call